Heidi Gil

Executive Director, Wesley Village
Planetree Continuing Care Specialist

Ms. Gil has 17 years of management experience in long-term and sub-acute operations in both for-profit and not-for-profit settings, successfully improving financial, clinical, and operational performance at Wesley Village. She developed and implemented a performance improvement process that involves staff, residents, families, and volunteers in creating a community vision and solving problems. Under her administration, Wesley Village has received several Best Practices Awards, deficiency-free surveys from the State of Connecticut, and a rarely-given score of 100% following the tri-annual JCAHO inspection.

Since October 2002, Ms. Gil has led the development and implementation of “Planetree Continuing Care: Creating Relationship-Centered Caring Environments,” making Wesley Village the pioneer in adapting the Planetree acute-care model for continuing care. Through the implementation of Planetree, Wesley Village has experienced impressive results in quality measures, employee turnover, net operating income, and overall community satisfaction. She is now leading the expansion of the Planetree Continuing Care network and provides consultation services to Planetree affiliates internationally. As the Planetree Continuing Care Specialist, Ms. Gil focuses on work design modifications, program development, the affiliate designation process, and outcome measurement that supports transformational change.