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Blog Feature

By: Elizabeth Bemis on February 6th, 2013

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Short Term Rehabilitation Patient Satisfaction Results

assisted living | bishop wicke | Aging & Caregiving

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Bishop Wicke Short Term Rehabilitation Center

One of the Values of United Methodist Homes is Excellence. It is very important to us that we provide the highest quality of care and survey our patients and residents to find out how we are doing. The results of the Bishop Wicke Health Center Short-Term Rehabilitation survey last quarter were stellar! Bishop Wicke is a five-star rated rehab and long term care facility in Shelton, CT that is part of the United Methodist Homes Assisted and Independent Living communities.

Bishop Wicke Health Center practices a relationship-centered approach to care for short and long-term rehab care, hospice and palliative rehab. We offer consistent caregivers and tray-less dining for a more home-like atmosphere. These are just a few of the great things about the Bishop Wicke Health Center.

What Our Patients Are Saying:

The following are the outstanding results and feedback we received from the survey:

“The rehab service is excellent. I chose you because you have a 5 start rating for rehab.”

“Staff were wonderful, compassionate and caring. They gave me hope that I would succeed and I have to thank them for the great progress I made in such a short time.”

“I have never met people who were so compassionate and happy at their jobs. No matter where I was at in my therapy I was encouraged to keep going.”

“The physical therapists made my rehab a delightful experience. Their instructions made it easier to understand and their personalities made it a pleasure to be there.”

“The entire staff is extremely compassionate. Never was I afraid to take any advice. The staff was very knowledgeable in their treatment and explained each exercise given. They made my daily therapy very enjoyable and helpful.”

“I feel that I’ve made great progress because of outstanding therapists who continually challenge me.”

“The therapists are very dedicated and instilled confidence along the way to get motivated.”

“You gave me back the use of my leg; my strength and my confidence. Most of all you gave me back the personality I had before the surgeries. Thank you.”

“I came back for the third time because I knew the therapy and the staff would help me get better.”

“I think this is the best therapy facility in New England.”

“I was impressed by the depth of knowledge and ability of each therapist.”

“This particular physical therapy staff happens to be an exceptional group of efficient, compassionate and loving people. They go out of their way to make sure everybody is in a comfortable and safe environment. Their touch of humor made my stay a very enjoyable experience. May god bless them.”

“There are not enough words to say thanks to the therapy staff. They all have such a strong goal to help each other and every one of us that need them so much. I know I still have a long way to go and it will take time. The most important thing is that your staff got me this far and I will not give up on myself. Again thanks to all of you.”

The Numbers Speak for Themselves

If these comments are not enough proof of satisfaction, below are the numbers showing our patients thoughts on the care they received at Bishop Wicke:

Would you recommend Your Therapist to a Friend:

 

Frequency

Percent

Strongly Agree

91

95.8

Agree

4

4.2

Total

95

100.0 

Was the Approach to Your Treatment Compassionate:

 

Frequency

Percent

Strongly Agree

92

97

Agree

3

3

Total

95

100.0

 

Bishop Wicke focuses on establishing caring relationship and enriching the lives of those we care for. Through this vision, staff members can provide the highest quality of care to their patients, not only helping them physically, but mentally as well.

Bishop Wicke News!

Along with the incredible success of this health center; we are pleased to announce that Bishop Wicke will be undergoing a major renovation that is scheduled to be completed in the summer of 2013. More information about the renovation will be available shortly.

For more information about the Bishop Wicke Health Center, please contact us!

About Elizabeth Bemis

In 1998, I drove past an assisted living community construction site, learned that it was part of United Methodist Homes and realized the next stop on my professional journey was to work for a mission driven organization. Soon after, I joined the team as Executive Director of our Middlewoods of Farmington community and later served as Regional Manager for the Middlewoods properties before accepting my current role as Vice President of Marketing, Promotions, and Assisted Living Operations. I enjoy spending time with my family, cooking, reading, walking, and love working alongside our staff, residents, and families to build strong communities that reflect the mission, vision, and values of United Methodist Homes.

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