When it comes to choosing the right senior living community for an aging loved one, caregivers and their families often ask lots of questions before making a decision – and rightly so!
In the process of exploring services and amenities, apartment rental fees, meals, activities, housekeeping and more, there is, however, one question that often gets overlooked. Most times, in fact, it is never asked.
“How Long Have You Been Doing This?”
Have you ever been in need of a particular service? A haircut, maybe? A home repair? Maybe you were looking for an accountant or a financial advisor….or perhaps you were looking to book a photographer or a caterer for a special occasion.
From choosing the right hair stylist to selecting the right contractor, the question, “How long have you been doing this?” is often asked. Why? Because experience matters. Not only is experience important, but a history of high quality service and a trusted reputation can make all the difference when placing an important job in the hands of another person, company, or organization.
A Most Important Job
As a caregiver, finding the right senior living or skilled nursing community that will provide high quality care and service to your aging loved one is a big job. Many older adults feel as if they are placing their lives in the care of others the minute they walk through the door of the community.
And regardless of how independent they are, many times, this is actually true. Caring and serving older adults and their families is a most important job; one not to be taken lightly. How important is a history of high quality service and a trusted reputation when it comes to selecting senior living options for your loved one or yourself?
A Long-Standing History and Culture of Care
These days it seems like new senior living communities are popping up all over the place. Their shiny new interiors are unquestionably appealing, but is that enough when it comes to caring for your loved one? Our United Methodist Homes (UMH) communities at Wesley Village, Middlewoods, and Foxbridge all understand the importance of providing high quality care and service and building trusting relationships with residents, their families, and staff.
We are proud to be part of UMH’s 140-year tradition of caring that began many years ago. Part of that tradition has been serving a mission to provide caring relationships that support health, independence, and dignity. This also means measuring our success not by financial returns, but by the gratitude we receive from those we serve, and the legacy we leave for future generations.
If you are curious to learn more about our long-standing history and culture of care, we invite you to visit our website at http://www.umh.org/umh-history, to watch a short film detailing our story. The film, created as part of the orientation process for our staff, offers an introduction to our organization and the work we have been doing for the past 140 years.
So…..the next time you tour a senior living community, be sure to stop and ask that important question, “How long have you been doing this?” The doors are open at our UMH communities….stop in anytime!
About Marissa Salvesen
My journey into the world of senior living began when I started working for United Methodist Homes in 2010. Starting as an Activities Director at one of our-winning assisted and independent living communities and then transitioning to Marketing and Promotions Manager for UMH, I now work as the Manager of Mission Development, fostering the Mission and Values of our organization. I love sharing stories about the many ways we build meaningful relationships and enrich the lives of those we serve, and am proud to be part of building UMH’s 140-year legacy of caring. Wondering what makes our communities such special places to live and work? Connect with me and find out!
Connect with Marissa Salvesen
Our Blog is a 2016 Platinum Generations Award Winner! The Generations Award is an annual international competition for excellence in senior marketing recognizing professionals who have communicated to the 50+ Mature Markets.