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CALA’s 9TH ANNUAL ASSISTED LIVING EMPLOYEE AWARDS-OUTSTANDING RESIDENT SERVICE 2013 United Methodist Homes Assisted Living and Independent Living Communities are proud to announce the winners of the Connecticut Assisted Living Association’s (CALA) 9th annual assisted living “Resident Service” awards. We have had staff members from our Crosby Commons, Middlewoods of Farmington and Middlewoods of Newington communities win the outstanding resident service award. Below are the winners and a few highlights of their outstanding service. Zofia Kempna Zofia Kempna, CNA, does so much more than provide excellent care to the residents at Middlewoods of Newington. On a daily basis she goes above and beyond her assigned duties as a CNA while raising the bar of great resident care. Bi-lingual in English and Polish, Zofia has made a huge difference in the lives of the residents who speak Polish or any Ukrainian language – making them feel welcome and at home immediately. In addition, she works hard to help any resident where English is not their first language, understanding how hard it can be to struggle to be understood or to understand. Zofia always has a ready smile, hug or loving comment and has the ability to get even the most resistant or difficult resident in the shower with her soothing and calming way. No one can say no to Zofia! She makes a difference every day she is around!